Built on a Foundation of IDD Expertise
Compliance matters only if your pharmacy partner understands your world. Tarrytown Expocare specializes in IDD and behavioral health. Our systems, training, and workflows fit your needs.
Our pharmacists and account managers are familiar with state and federal survey standards, medication documentation, and managed care compliance. They anticipate regulatory needs and help your agency avoid issues.
This expertise brings fewer surprises, fewer errors, and smoother audits.
Proactive Medication Cycle Management
Staying compliant starts with accurate, predictable medication cycles. Tarrytown Expocare uses proactive cycle management to eliminate last-minute refills, missed meds, and outdated orders.
We track refill schedules, authorizations, and prescription changes each cycle to keep every resident’s regimen current and compliant. Monthly deliveries give your agency full visibility into arrivals and timing.
With these details handled in advance, your caregivers focus on care, not corrections.
Robust Audit and Reporting Tools
Audits are stressful. Good tools make them manageable. Tarrytown Expocare gives your team instant access to comprehensive reports through our secure Expocare Portal; everything inspectors may request is available on demand.
Through the portal, you can:
Centralized information makes audits faster and more transparent. When a surveyor requests documentation, you can deliver it instantly and confidently.
Quality Metrics That Keep You Survey-Ready
Regulatory compliance goes beyond audits; it improves care. That’s why Tarrytown Expocare conducts Quarterly Business Reviews (QBRs) for partners.
During these reviews, we evaluate key quality metrics such as:
- Medication error rates
- Cycle fill accuracy
- Refill turnaround times
- Audit readiness indicators
- Communication and service performance
These reviews help you track patterns, catch issues early, and keep high standards for all homes and programs.
Our QBRs give you an ongoing compliance advantage. For IDD and behavioral health organizations, documentation gaps are a common risk. Tarrytown Expocare helps reduce risks at every stage of care delivery.
Our processes prevent issues. We protect residents and your agency from risk.
Your Partner in State and Federal Compliance
Survey requirements vary by state but always require accuracy, documentation, and accountability. Tarrytown Expocare is a national long-term care pharmacy. We track state and federal guidelines, including Medicaid and pharmacy compliance.
Our compliance team monitors regulations and promptly updates our processes. Your pharmacy partner always meets the latest standards.
When inspectors arrive, your records are complete, your medications organized, and your agency ready.
Confidence Through Clarity
Transparency ensures compliance. Tarrytown Expocare provides complete visibility through the Expocare Portal and regular account check-ins.
No more guesswork or outdated spreadsheets. You see every order, refill, and audit in real time. When regulators, families, or staff have questions, you respond fast and accurately.
This clarity turns compliance into a point of confidence for your organization.
Always Ready, Always Supported
We keep you audit-ready every day. Our systems and support teams handle everything, from cycle start to quarterly review.
You will have access to:
- A dedicated account manager familiar with your state’s audit requirements
- 24/7 pharmacist access for medication and compliance questions
- Proactive alerts for upcoming renewals or documentation needs
- Comprehensive reporting available anytime you need it
We strengthen your compliance program, not just support it. At Tarrytown Expocare Pharmacy, compliance drives everything we do. We use specialized IDD knowledge, proactive processes, modern technology, and ongoing support to keep your agency compliant, confident, and audit-ready year-round.
By making compliance simple, we let your teams focus on what matters - delivering compassionate, quality care.